Shipping Policy

Orders are typically processed within 1–2 business days.

Delivery times may vary depending on your location within Australia. Once your order has been shipped, you will receive tracking information via email.

Shipping costs will be calculated at checkout.

If your parcel experiences unexpected delays, Candy Burst will do our best to assist by contacting the courier service and helping you track your delivery.

Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided, please contact us as soon as possible so we can try to update the order before it is shipped.

If your parcel is lost or arrives damaged, please contact us as soon as possible and we will work with the courier service to investigate the issue and assist you in resolving the matter.

For shipping enquiries, please contact:
info@candyburst.com.au